In our online shop we offer the following payment methods:
If orders are to be delivered and to be invoiced to an address in Germany:
- Credit card (VISA, MasterCard, AmEx)
- Direct debit
- Cash before delivery
- Cash on delivery
If orders are to be invoiced to an address in a foreign country, irrespective of whether these orders have to be delivered within Germany or to a foreign country:
Additionally, if orders are to be invoiced to an address in Germany, Belgium, Austria, Switzerland or in the United Kingdom (UK):
We accept the following credit cards: Visa, MasterCard and American Express. Your credit card data received by our shop will be coded. At first, the total amount of the invoice will be reserved on your credit card. At the billing date, right before the dispatch of the goods, the total amount of your invoice will be charged from your credit card. To ensure the security of your payments per credit card, Porzellantreff.de has integrated the security processes MasterCard SecureCode and Verified by Visa. For more detailed information, please contact your credit card company.
How does MasterCard SecureCode and Verified by Visa work?
At first, you fill in a special form where you have to indicate your credit card data. Then we connect you with your credit card company. For that purpose, you will be forwarded to a website of your credit card company where you will be able to verify your identity via your security codes and confirm your payment. Please follow the instructions given on that page. If you do not have any security codes yet, you will have an opportunity to generate them on that page. To do this, you will need to indicate some specific data like the expiry date of your credit card, your date of birth or the relevant credit account number of your credit card. If the verification process was successful, you will be forwarded back to the website of Porzellantreff. Your payment process per credit card will be completed. The application for your security codes is optional and free of charge. Moreover, it is an internal procedure between your credit card company and you. Some credit card companies consider these security measures as mandatory. Please contact your credit card company to get more information on this matter. The verified information will be coded and will be transmitted only to your credit card company. Porzellantreff does not influence this application process and will get no information you will indicate in this form. These measures ensure a higher security level against possible abuse of your credit card data by a third party. You will find more information in the help section of your credit card company.
If you choose a PayPal payment to pay for your order, during the order process you will be forwarded to the PayPal website. There you can select the PayPal payment option you prefer. Afterwards, you will be sent back to the website of our shop where you can confirm and complete your order.
If you choose a bill as the payment method, your payment process will be comfortable and easy. You will pay the bill only after you have received your order and you are satisfied with the quality of the goods.
However, we would appreciate your understanding of the fact that in case of a direct debit or a bill payment we will have to check the payment history of our customers. In these cases, to avoid cases of non-payments, we reserve our right to prove your solvency by forwarding your data to the authorized SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden.
When choosing the online direct debit as your payment method, after your order confirmation you will be forwarded to the website of the Ipayment (electronic payment) where you have to enter your account details. The payment will be noted down and we will debit this sum only after your order is shipped.
If you choose Sorfortüberweisung, you will be sent to the website of sofortueberweisung.de right after your order confirmation. Here you can transfer the total amount of your invoice via TAN and PIN procedure of your online banking. The payment will be automatically credited. This payment method is available in such countries as Germany, Belgium, Austria and the United Kingdom (UK).
You will receive an invoice from Porzellantreff as soon as your order is ready for dispatch. In case you have ordered some products which are currently unavailable and are delivered upon the receipt of an order, please note that you will receive a corresponding invoice for your order only after all the items you have ordered will be in stock.
By entering our international account number (IBAN) and bank code (BIC) you can transfer your money directly to our German account. You will find all the necessary details on our invoice.
Choosing cash on delivery you pay the shipping costs of € 7,90 plus a cash on delivery fee of our logistic partner of € 2,00 per package.
From an order amount of € 50,00 you won't be charged any shipping costs. You only pay the cash on delivery fee of € 2,00 per package.